What shipping method do you offer?
Delivery windows are estimates only and may vary depending on carrier volume. We do not make delivery guarantees for standard or expedited shipments. Please note that shipping rates and promotions are subject to change during peak holiday seasons.
For orders heading to Canada, Hello Chocolate offers the following shipping options at checkout:
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Standard (2-5 business days): Flat rate of $6.99 CAD and free for orders over $90 CAD
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Depending on package weight and destination, we ship with Canada Post, Purolator or UPS.
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Depending on package weight and destination, we ship with Canada Post, Purolator or UPS.
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Expedited (2 business days): Flat rate of $39.99 CAD
- Priority fulfillment and quickest shipping available
Orders containing items marked "Pre-ordered item" on the product page and/or cart cannot be expedited.
When will my order ship?
If your order is placed before 2PM EST (Standard Eastern Time) it will processed the same day and the next business day if it is placed after 2PM EST (Standard Eastern Time).
Processing times for each product can be also found on individual product pages under the "Add to Bag" button.
Delivery windows are estimates only and may vary depending on carrier volume. We do not make delivery guarantees for standard or expedited shipments. Shipping rates and promotions are subject to change during peak holiday seasons.
Note - items designated as "Pre-order items" will always ship after they available at our US warehouse with other items in the order.